• PURPOSE

Privacy Policy is designed to inform all natural persons, either users, clients or members of V.O.F boatboys on the protective measures we take for the protection of the secrecy of any data you have entrusted us. This Privacy Policy has been duly structured for General Data Protection Regulation (GDPR), where can be accessed through following link: https://eur-lex.europa.eu/eli/reg/2016/679/oj 

This notice provides you information regarding your rights and our obligations and shares guidelines about the process of your personal information. The Purpose of Privacy Policy is the explanation of our policies for collecting, using and sharing personal information and data, and Cookies collected from your device. This Privacy Policy applies to every connection irrespective of device choice; any device with internet connectivity which can access to this website will be subject to this Privacy Policy.

 

• TYPE AND USE OF INFORMATION

• Your Client Details/Booking Details:
  Personal Information, Contact Information, Statement of Consent, Relevant information with regards to your booking, Booking Confirmation, Confirmation of Payment, Any further information relevant to your booking or any extra information you provided.
  Failure to provide:
  Failure to perform contract
  Purpose:
  Performance of contract 

• Identity and contact details
  Personal Information, Contact Information, Financial Information
  Failure to provide:
  Failure to confirm payment and performance of contract
  Purpose:
  Legal obligation 

• Monitoring and assessing potential criminal behaviours
  Personal Information, Contact Details, Criminal Activity, Tax Details, Financial Information
  Failure to provide:
  Failure to confirm payment and performance of contract
  Purpose:
  Legal obligation 

•  Complaints
  Personal Information, Contact Details, Connection Data
  Failure to provide:
  Failure of submitted complaint
  Purpose:
  Legitimate interest of clients 

• Processing data required by regulatory and law enforcement authorities
  Personal Information, Connection Data
  Failure to provide:
  N/A
  Purpose:
  Legal obligation 

• Quality Assurance
  Personal Information, Contact Details
  Failure to provide:
  Failure to contact or obtain feedback
  Purpose:
  Legitimate Interest 

• YOUR RIGHTS

GDPR provides legal protection of fundamental rights to every natural person. You may request us to provide you any personal information we collect and store about you, but, subject to limitations of (i) reasonability criteria, (ii) request made on legal grounds and (iii) proof of your personal details to verify your identity. Upon your request, you should bear in mind that we may withhold personal information to the extent required by law. Without your prior written consent, we will not process any of your personal information for marketing purposes and/or for any other purposes exceeding the purpose of collected data and your consent. In case your personal information may be needed for marketing purposes, we will be asking your express consent before using of your personal information for such purposes; you are entitled to opt out from the use of your personal information for marketing purposes.
Your specific rights under GDPR; S7(3), S15-21, S77
(1) Right to access data
You have the right of making enquiry about the process of your personal data to question whether we process or not, you have the right to access to your personal data. In these cases, we explain the purposes of processing your data and we store. You can file a complaint with a supervisory authority. In addition, you may request a copy of your personal data; charges may apply for this request.

(2) Right to rectify
If any of your personal information collected, processed or stored is inaccurate, you have the right to rectify these inaccuracies.

(3) Right to erasure
You have the right to request for the erasure of your personal data from us, we have obligation to follow your request only if the following conditions are met;

• it is no longer necessary for us to hold those personal data in relation to the purposes for which they were originally collected or otherwise processed; 
• you withdraw your consent to any processing which requires consent; 
• the processing is for direct marketing purposes; and
• the personal data have been unlawfully processed.

But it should be noted these conditions do not apply where the processing is necessary for the conditions below;

• your given consent;
• for exercising the right of freedom of expression and information;
• for the protection of rights of other natural or legal persons;
• for any legal obligation;
• for reasons of public interest;
• in relation to a legal claim; 
• for the protection of the rights of another natural or legal person.

(4) Right to restrict processing
You have the right to request for the restriction of processing your personal data from us, we have obligation to follow your request only if the following conditions are met;

 

• accuracy of the information is disputed by you;
• processing of your personal information is unlawful;
• it is no longer necessary for us to store or process your personal information, but your require your personal information in relation to a legal claim;
• you made an objection to process on the legitimate grounds overriding our legitimate interest.

But it should be noted these conditions do not apply where the processing is necessary for the conditions below;

• your given consent;
• your personal information is necessary for a legal claim;
• for the protection of rights of other natural or legal persons;
• for the reasons of public interest.

(5) Right to object
You have the right to object against processing of your personal information for direct marketing purposes. In complying with the Regulation, we never process your personal information for direct marketing without your consent, but, we remind you that you have right to object in these circumstances. In case you object us for processing your personal information for direct marketing purposes, we have obligation to stop your personal information for such purposes.

(6) Right to lodge a complaint with a supervisory authority
If you reasonably believe that we are processing your personal information violating your privacy and data protection rights arising from this Regulation, you can lodge a complaint with a supervisory authority.

(7) Right to withdraw consent
Our legitimate basis for the processing your personal information is your consent.  You have the right to withdraw your consent for processing of your personal information, please note that this does not cover the processing of your personal information during your consent is given.

• CONFIDENTIALITY AND DISCLOSURE OF INFORMATION

We will not share, disclose, sell, transfer or dispose any of your personal information and data entrusted to us, to any third party except the purposes explained in this Privacy Policy. We can disclose your personal information to third parties in the following circumstances:
(a) In the event that we provide services or make transaction, we sell or buy any business which may be related to our business or activities of our business, assets or shares, it may be possible we have to disclose your personal information to the prospective buyer or seller of the mentioned business, assets or shares.
(b) We have legal and regulatory obligations to disclose and/or share your personal information for complying with legislation, orders of public and legal authorities, or to protect our legal rights and interests, our property, our safety and/or safety of other natural/legal persons.
(c) It is our legal obligation to cooperate with law enforcement agents (tax authorities, governing bodies, Anti-Money Laundering/Counter-Terrorism Financing authorities or agencies), in investigation and prosecution of illegal or unlawful activities particularly fraudulent activities, frauds, scams, money laundering.  Under these circumstances we reserve our right to disclose any personal information to relevant law enforcement bodies and other governing bodies; we have sole discretion to decide whether it is necessary or appropriate in determining any activity as illegal.

We do not share or disclose any of your personal information with any third parties outside of European Union states where there is no equivalent level of data protection regulation. In any event such data transfer may be the subject, we will fulfill all our responsibilities and take further steps to ensure that your personal information is securely processed and stored as it is in the equivalent level of EU, complying with this Privacy Policy and GDPR rules.

 

• DURATION OF STORING YOUR PERSONAL INFORMATION

We will retain your personal information to the extent it is deemed necessary for the original purpose of collection data, mainly provision of our services and performance of contract. We will retain your data for seven years after the end of customer relationship. For certain circumstances this period may be extended where it may be deemed as necessary, these circumstances are as follows;  money laundering, taxation, intellectual property, public health, and other legal issues.

 

• DATA PRIVACY

You can submit any of your request and enforce any of your rights as explained in the ‘Your Rights’ section. We will be assessing your request and respond to your request with the result of assessment latest in 30 days. However, please note that we reserve our right to reject any unreasonable or unsolicited requests or whether the request poses certain risks for the technical infrastructure, rights of other parties, our legitimate interest.

 

• SECURITY OF DATA

We take all the necessary steps for the protection of your data; the protection is the utmost priority for us in this respect. We keep updating our security system to the best measures of safekeeping and prevention of unauthorized access and/or cyberattacks. This practice includes every technical security function necessary in means of global cybersecurity standards.

 

• COOKIES

A ‘cookie’ is a small text file that is downloaded onto your access device when you visit a website and that enables the website to obtain certain information from your browser, such as your preferences. This website use cookies and similar technologies to provide personalized web pages and to tailor other content to reflect your specific needs and interests. You may configure your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it is important to remember that many of our services may not function properly if cookies are disabled. For further information on cookies, how they are used and how they apply to the use of your personal data, please visit www.aboutcookies.org.

 

• PROFILING

We profile your personal data through your visits, transactions, activities, cookies, geolocation information and other technical data for the purposes of better service provision to your needs and preferences. Profiling feature helps us to investigate and identify any suspicious activities, fraudulent activities, money laundering practices, criminal activities in general, and violation of our terms and conditions; due to our legal obligations.

 

• MARKETING

We collect some of your personal information through cookies to be able to provide you personalized experience with our services and material. You have the sole discretion to adjust your preferred settings for our marketing material; you can always provide your consent or revoke your consent to change your marketing preferences.

 

• IP (INTERNET PROTOCOL) ADDRESS

Whenever your device establishes an internet connection, this connection has a technical reference number, every IP address is a unique address which devices are using for communicating and identifying each other on a computer network. When you visit our website, we collect this information through your internet browser where we can obtain geolocation information. We collect your IP information only for the purposes stated herein.

 

• CONTACT US

If you have any request related to our Privacy Policy or if you think we have not complied with any of the provisions stated herein, please contact us through email at info@grachtenfahrten.amsterdam. 

 

• RIGHT OF REPORTING TO COMMISSIONER AUTHORITY

You have the right to lodge a complaint or report to the commissioner for any infringement of your rights stated herein. Before lodging any complaint, you can also directly contact us for discussing the matter and finding a remedy.  In case you still have intention to lodge a complaint, you can contact the Commissioner through the following link:
https://www.autoriteitpersoonsgegevens.nl/

© 2021 V.O.F boatboys. All rights reserved.